SYSCOM Library

Here you will find links to a wide range of documents, presentations, whitepapers, and other materials that can help you learn more about SYSCOM. Use the links to the left to scroll to the type of information you wish to find.

SYSCOM Software

• IBIG™
  • Brochure – IBIG Imagetext Business Intelligence Gateway (pdf)
  • Video – IBIG Imagetext Business Intelligence Gateway (YouTube)
• SYSCOM Content Services™
  • Brochure – SYSCOM Content Services™ Datasheet (pdf)
• Butterfly™
  • Brochure – Butterfly™ Business Application Integration Framework (pdf)
• IP2CM™
  • Brochure – IP2CM™ ImagePlus to Content Manager Migration Utility (pdf)
• IICE Connectors
  • Brochure – ImagePlus Connector for IICE (pdf)
  • Brochure – IP/WAF Connector for IICE (pdf)
• AIS+EE™
  • Brochure – AIS+EE Advanced Image Solution Plus Enterprise Edition (pdf)
  • Brochure – AIS+EE the FWA Alternative (pdf)-Compares the features and functions of AIS+EE to the standard FWA interface.
  • Manual – AIS+EE VSR (pdf)An installation guide and user reference for AIS+EE Validate, Store, and Register module.
  • Manual – AIS+EE User Reference (pdf)– The AIS+EE basic user guide.
  • Manual – AIS+EE System Administration Manual (pdf)– Complete guide to administering an AIS+ system.
  • Manual – AIS+EE Getting Started (pdf)– Complete guide to installing AIS+EE.
  • Manual – AIS+EE Client Toolkit (pdf)– An installation guide.
  • Manual – FAF/FWA (pdf)– An installation guide, user reference, and detail design document.
• ASImport2CM™
  • Brochure – Any Source Import to Content Manager (pdf)
• SFI™
  • Brochure – SYSCOM Fax Integration (pdf)
• MVSConnect™
  • Brochure – Introduction to MVSConnect (pdf)
  • Manual – MVSConncect Technical User Guide (pdf)

Support Center

• General Support Guidelines (pdf)– Gives the basic rules and guidelines of SYSCOM technical support.
• Support Order Forms
  • Pre-Arranged Hourly Support (pdf)
  • Pre-Paid Hourly Support (pdf)
  • Off-Hours Support (pdf)
  • Per-Incident Support (pdf)
• Kofax Software Assurance (pdf)– Overview of the Kofax Software Assurance plan, administered by SYSCOM.

Success Stories

Check back soon for Success Stories