Project Approach

SYSCOM uses our Project Management Methodology and System Development Life Cycle (SDLC) to deliver solutions on time and on budget. Clearly defined, proven project methodology is the best way to reduce risk and deliver quality in all projects. SYSCOM bases our approach on the Project Management Institute’s Project Body of Knowledge (PMBOK). It contains best practices, compiled from many different industries and solutions.

Quality Assurance & Change Management

SYSCOM follows stringent quality assurance and change management practices to ensure consistent quality and to provide our customers with a centralized mechanism for addressing project quality and changes across the board.

Our Quality Assurance (QA) processes ensure that project staff adhere to project processes. QA looks to share knowledge, continuously improve project processes, ensure client satisfaction, and ensure that project deliverables meet specifications.

Change Management (CM) defines a process for managing changes, assessing the impact of a change, and provides guidelines for approval. Our (CM) process ensures that desired changes to the project are identified, documented, communicated, controlled, assessed and tracked throughout the project lifecycle.

Step by Step

Although all projects may not require each of the steps listed below, SYSCOM often leads large-scale efforts that require the following:

• Project management and reporting
• Prepare technical infrastructure for development, test, and production
• Identify process re-engineering opportunities
• Define features and functions
• Detailed technical and functional design of modules and processes
• Code and unit test components
• Plan and conduct integration and system testing
• Address possible issues identified in user acceptance testing
• Assemble documentation for end users and system administrators
• Training for end users and system administrators
• Assist with promotion of the tested system to production
• Post-production support & rollout of the system to additional business units or geographies
• Assemble recommendations regarding policy and hardware/software